Get AI-powered advice on this job and more exclusive features. Payrate: $57.66 - $57.66/hr. Summary: We’re looking for an experienced, self-motivated Business Analyst with experience in coordinating projects across cross-functional teams, including global agile teams. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and work directly with multiple stakeholders within the business and with the CRM team to ensure delivery within scope. We seek a communicative and dedicated individual who fits into our collaborative culture. The role requires a self-starter with preferably experience in marketplaces and technical domains. You will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In the HIVE CRM team, you will be an integral member supporting our seller organizations worldwide, inspiring passion, courage, and inventiveness by creating state-of-the-art solutions that automate processes and increase operational efficiency. If you are looking to elevate your career, we want to talk with you. As a BA, you should have deep functional knowledge of the business application of the system being developed. You will work with the Product Manager to ensure that functional requirements are accurately captured and conveyed to the Agile team through well-written user stories. Key responsibilities: Work closely with relevant stakeholders to gather, understand, and define business requirements. Understand the structure, policies, and operations of the organization to recommend enabling solutions. Develop user stories and future process flows to support the design and development of our Salesforce solution. Partner with the Product Manager to translate product roadmap features into well-defined requirements/user stories. Collaborate with team members to design solutions that meet business requirements and create user stories. Work with developers and QA to test and verify solutions meet requirements. Plan and lead key meetings with stakeholders, including requirement sessions, system demos, and UAT. Participate in prioritization meetings with SCRUM master and Product Owner. Manage risks and issues, escalating to senior stakeholders as needed. Coach and facilitate champion users across teams to enhance success. Provide ongoing support, respond to user issues, collaborate with technical teams, and communicate resolutions. Requirements: Excellent interpersonal, verbal, and written communication skills in English. Strong stakeholder management skills. Excellent organizational skills. Team player with experience in an agile environment. Highly adaptable to change and willing to learn. Strong experience with Salesforce CRM (Sales Cloud, Experience Cloud). Pay Transparency: The typical base pay across the U.S. is $57.66/hr. Final offers depend on skills, education, experience, and benefits. Benefits may include medical, dental, vision, paid time off, 401(k), commuter benefits, and insurance. For more info on data use and privacy, see our Privacy Policy . Our AI technology engages candidates during sourcing but does not replace human decision-making. By applying, you agree to the use of AI in our process. Additional info: Seniority level: Entry level Employment type: Contract Job function: Research, Analyst, IT Industries: IT Services, IT Consulting #J-18808-Ljbffr
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