Job Description

Job Description

Job Description

Job highlights

Qualifications

• The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance
• He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Do you have fluent English-speaking and writing skills?

Benefits

• Base Pay: $14.00 - $16.00 per hour
• Flexible schedule

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Join The UPS Store #8330 team in Midlothian, TX as a UPS Store Associate, where you will provide excellent customer service while assisting with a variety of shipping, packaging, and printing needs. This role offers a dynamic work environment and the opportunity to develop valuable skills in retail and logistics.

• Assist customers with shipping, packaging, mailbox services, and printing requests
• Operate and maintain shipping and packaging equipment
• Maintain a clean and organized store environment
• Process transactions accurately and efficiently
• Provide knowledgeable and friendly customer service to ensure customer satisfaction
• Collaborate with team members to meet store goals and deadlines

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Detail-oriented with excellent organizational skills
• Basic computer skills and ability to learn new software
• Previous retail or customer service experience preferred but not required
• Must be able to stand for extended periods and lift packages as needed
• Be ready to get Notary License (employer paid expenses) 

• Competitive hourly wage of $14.00 - $16.00, paid bi-weekly
• Opportunities for growth and development within the company
• Supportive and team-oriented work environment
• Employee discounts on shipping and services

The UPS Store #8330 is a proud part of the national UPS Store franchise, dedicated to providing outstanding customer service and convenient shipping and printing solutions. We strive to create a welcoming environment for both our customers and team members in Midlothian, TX.

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